Tag Archive for: water

Fine Tune Your Agent Marketing

21 Dec
December 21, 2015

Episode 24

Featured Guest: Chris Carbone – Rainbow International (New Jersey)

Summary: Not all efforts are created equal when it comes to marketing to insurance agents. Top tier cleaning and restoration companies execute strong marketing strategies when it comes to insurance professionals. Listen to restoration expert Chris Carbone discuss simple best practices that every restoration contractor should be implementing. Thank you Chris for spending time with The Restoration Nation!

The Restoration Nation Challenge: How effective is your insurance agent marketing program? What is one thing you need to do better in this area?

Motivational Quote:

“You can’t build a reputation on what you are going to do.” – Henry Ford

Business Resources:

The Four Hour Work Week by Tim Ferriss

Guest Contact Info:

Visit Carbone Boot Camp

Chris Carbone’s LinkedIn Profile

The Mold Sensitized Movement

27 May
May 27, 2015

Episode 23

Featured Guest: Michael Pinto – Wonder Makers Environmental (Kalamazoo, MI)

Summary: The next level of mold remediation is here. Michael Pinto of Wonder Makers Environmental is leading the charge. This interview scratches the surface on the topic of Mold Sensitized. Find out firsthand what new opportunities are emerging in the cleaning and restoration industry for you company. Thank you Michael for spending time with The Restoration Nation!

The Restoration Nation Challenge: How could your company benefit from serving mold sensitized individuals? What steps should you take to improve your mold remediation operation?

Motivational Quote:

“Look professional. Act professional. And someday you will wake up and realize you are professional.”

Business Resources:

The Bible

Guest Contact Info:

Visit Wonder Makers Environmental

Visit Mold Sensitized

Michael’s LinkedIn Profile

Growth Strategies for Your Restoration Company

06 May
May 6, 2015

Episode 22

Featured Guest: Jack Dennison – The Restoration Entrepreneur (Pueblo, CO)

Summary: Growing your restoration company is possible! The Restoration Nation welcomes industry consultant Jack Dennison. He provides a high-level strategic and motivational overview on how to get on the path to growth. The advice offered here will help sharpen your focus and encourage steps in the right direction.

The Restoration Nation Challenge: How and when do you take time to decompress and meditate on your business? Who is your business mentor?

Business Resources:

Good to Great by Jim Collins

Built to Last by Jim Collins

Guest Contact Info:

Jack’s business website

Jack’s LinkedIn Profile

Jack’s Blog

8 Steps + 5 Core Competencies = Successful Hires

22 Apr
April 22, 2015

Episode 21

Featured Guest: Gary Wilbers – Ascend Business Strategies (Jefferson City, MO)

Summary: “Slow to hire and quick to fire” makes everything about staffing your business simple, right? Not so fast! Obviously finding and retaining the best people for your company is important. It is also a serious challenge. Do you have a structured process for hiring employees? If not, it is costing you money. Spend time today with business coach and hiring expert, Gary Wilbers of Ascend Business Strategies. He shares his thoughts on how restoration contractors can improve their hiring process.

The Restoration Nation Challenge: What is your employee turnover rate? Do you keep trying the same hiring methods and expecting different results?

Motivational Quote:

“Goals: It’s like having your headlights on because you know where you are going.” By Gary Wilbers

Business Resources:

The Energy Bus by Jon Gordon

The Entrepreneur Roller Coaster by Darren Hardy

Guest Contact Info:

Gary’s business website

Gary’s personal website

Gary’s LinkedIn Profile

Gary’s Blog

The Art and Science of Invoicing for Claims

27 Mar
March 27, 2015

Episode 20

Featured Guest: Andrew McCabe – Claims Delegates (Eugene, OR)

Episode Sponsor: Esporta Wash Systems

Summary: Invoicing and documentation is a key component of a restoration contractor’s services. It often times separates the average companies from the elite. This week The Restoration Nation focuses on what we can do to improve our processes and align our efforts with what adjusters really want. A big thanks to Andy McCabe of Claims Delegates for sharing his thoughts and best practices accumulated from over fifteen years of experience in the cleaning and restoration industry.

The Restoration Nation Challenge: What is your average turnaround time for an invoice to be submitted to the insurance carrier? What training processes to you have in place to onboard new employees on documentation at a loss?

Motivational Quote:

“Do you know why they don’t put rear view mirrors on golf carts? It is because the last shot does not matter.”

Business Resources:

Leaders Eat Last by Simon Sinek

Guest Contact Info:

Andy’s website

Andy’s LinkedIn Profile

The Focus of the Successful Owner

04 Mar
March 4, 2015

Episode 19

Featured Guest: Chuck Violand – Violand Management (Canton, OH)

Episode Sponsor: Esporta Wash Systems

Summary: Owners and leaders beware! Your role is not easy. Take a moment to listen to industry consultant Chuck Violand share his thoughts as to what leaders should be focusing on. Chuck’s vast experience and insight can help you avoid common pitfalls that often plague owners in the cleaning and restoration industry. Thanks Chuck!

The Restoration Nation Challenge: What is the “why” behind what you are doing as an owner/leader? Do you have a clear target for your business? How well are you communicating it?

Motivational Quote:

“We make a living by what we get, but we make a life by what we give.” Winston Churchill

“The more I know, the less I understand all the things I thought I knew.” Don Henley

Business Resources:

What Got You Here Won’t Get You There by Marshall Goldsmith

The Fifth Discipline by Peter Senge

Guest Contact Info:

Chuck’s website

Chuck’s LinkedIn Profile

 

A Glimpse into the World of Large Loss Restoration

25 Feb
February 25, 2015

Episode 18

Featured Guest: Jim Thompson – Jim Thompson & Co. (Dunnellon, FL)

Episode Sponsor: Esporta Wash Systems

Summary: Industry veteran and large loss expert Jim Thompson helps provide perspective on what really matters when it comes to executing large loss projects. Too many restoration contractors want to play in the big leagues but common pitfalls prevent it from happening. Do not fall victim to making these mistakes. If you are looking at expanding in to the world of large loss restoration, it is time to connect with our energetic guest speaker. Thanks Jim!

The Restoration Nation Challenge: Whose interest are you putting first during a large loss situation: Your client’s or your company’s? How well does your company emphasize and train on safety?

Motivational Quote: “There ain’t hardly no work got around here what ain’t been went out after.”

Business Resources:

Get Paid! By Steven Lavelle

Jim Thompson versus Florida Hurricanes

Jim Thompson and NASA

Guest Contact Info:

Jim’s website

Jim’s LinkedIn Profile

Why You Need A.I.R. for a Strong Company Culture

12 Feb
February 12, 2015

Episode 17

Featured Guest: Phillip Hatfield – Zig Ziglar Corporation (Plano, TX)

Episode Sponsor: Esporta Wash Systems

Summary: Featured guest and motivational speaker/author, Phillip Hatfield, shares his thoughts on company culture. Establishing a healthy culture starts with the mission. In addition you must incorporate the ingredients of AIR (Appreciation, Inspiration and Recognition). Be a contagious encourager today and take your company culture to new heights. Leaders of the cleaning and restoration industry do not want to miss this Ziglar Certified guest. Thanks Phillip!

The Restoration Nation Challenge: Do you have an attitude of gratitude? When was the last time you gave genuine praise to a co-worker, employee or boss?

Motivational Quote: “Obstacles and barriers open the doors of opportunity.”

Business Resources:

See You at the Top by Zig Ziglar

Top Performance by Zig Ziglar

Carried by Angels by Phillip Hatfield

Guest Contact Info:

Phillip’s website

Ziglar website

Phillip’s LinkedIn Profile

Marketing Your Restoration Firm to Plumbers

28 Jan
January 28, 2015

Episode 16

Featured Guest: Ivan Turner – Show Me Marketing Solutions (Jefferson City, MO)

Episode Sponsor: Esporta Wash Systems

Summary: To pay referral fees or not to pay referral fees? That is the question. We all know that plumbers are a key target to market your restoration firm to. How you do this is another story. There are many philosophies and approaches to doing this successfully. Ivan Turner of Show Me Marketing Solutions shares his thoughts on how to build mutually beneficial relationships with plumbers.

The Restoration Nation Challenge: Are you currently marketing to plumbers? If you are paying referral fees, do you think Ivan’s approach could better serve your firm?

Motivational Quote: “Man’s mind once stretched by a new idea never regains its original dimensions.” Oliver Wendell Holmes Jr.

Business Resources:

How to Win Friends and Influence People by Dale Carnegie

Built to Last by Jim Collins

Good to Great by Jim Collins

Guest Contact Info:

Company website

Ivan’s LinkedIn Profile

Online Reputation Management: A Focus on Yelp! and Angie’s List

07 Jan
January 7, 2015

Episode 13

Featured Guest: Steve Marsh – Be Competition Free Marketing (San Francisco, CA)

Summary: People are talking about your water damage cleanup, carpet cleaning, and fire restoration services. Do you know what they are saying? Cleaners and restorers have a tremendous opportunity to manage their reputation on the internet. Featured guest, Steve Marsh, explains how you can utilize online services such as Yelp! and Angie’s List to market and showcase your company. Take control of your online reputation before someone else does.

The Restoration Nation Challenge: Do you monitor what people are saying about your company online? Have you set up your profile on online services such as Yelp!, Angie’s List, Google Plus, etc…? If your company gets a negative review, do you have a strategy on how to respond?

Motivational Quote: “Successful people ask better questions, and as a result, they get better answers.” –Tony Robbins

Business Resources:

Book: Abundance: The Future Is Better Than You Think by Peter Diamandis

Guest Contact Info:

Company website

Steve’s LinkedIn Profile

 

 

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