Archive for category: Podcasts

Challenges and Strategies for Successful Sales Managers

14 Jan
January 14, 2015

Episode 14 Featured Guest: Brian Mauriello – American Integrity Restoration (Glastonbury, CT) Summary: Managing a sales team in the cleaning and restoration industry is a challenge. Your company offers a variety of services, combats seasonal business cycles, and has to prioritize multiple target markets. Spend time today listening to Brian Mauriello of American Integrity Restoration […]

Online Reputation Management: A Focus on Yelp! and Angie’s List

07 Jan
January 7, 2015

Episode 13 Featured Guest: Steve Marsh – Be Competition Free Marketing (San Francisco, CA) Summary: People are talking about your water damage cleanup, carpet cleaning, and fire restoration services. Do you know what they are saying? Cleaners and restorers have a tremendous opportunity to manage their reputation on the internet. Featured guest, Steve Marsh, explains […]

Taking Cleaning and Restoration Technicians to the Next Level

01 Jan
January 1, 2015

Episode 12 Featured Guest: Barry Costa – Costa Group Education (Kingman, AZ) Summary: Is the answer A, B, C, or D? Those are the options we have come to know and accept with industry certification examinations. These exams primarily test cognitive abilities, but leave out physical competency. The cleaning and restoration industry is about to […]

How “Healthy” is Your Business?

23 Dec
December 23, 2014

Episode 11 Featured Guest: Carol Phillips – National Health and Wellness Expert (Manchester, NH) Summary: Go! Go! Go! Push! Push! Push! The never ending obligations and stress that our businesses can place on us can be unbearable. Do not let it take your toll on personal health and wellness. That is the message of guest, […]

What is my Cleaning and Restoration Company Worth?

17 Dec
December 17, 2014

Episode 10 Featured Guest: Fred Geyen – Geyen Group (Minneapolis, MN) Summary: We push off the topic more often than we would ever admit. It is the issue of company valuation and preparing to sell. Fred Geyen of Geyen Group explains the importance of why you need to know the value of your cleaning and […]

Time to Clean Up Your Customer Service Effort

10 Dec
December 10, 2014

Episode 9 Featured Guest: Bill Yeadon – Jon Don (Indianapolis, IN) Summary: Customer service is so pivotal to the long-term success of your cleaning and restoration company. Listen to Jon-Don instructor, Bill Yeadon, as he helps us analyze our own customer service efforts. Are we “wowing” our customers or just doing the bare minimum? Bill […]

Fleet Management for the Cleaning & Restoration Industry

03 Dec
December 3, 2014

Episode 8 Featured Guest: Corey Fongemie – GPS Fleet Consulting (Portsmouth, NH) Summary: Ever wonder where your trucks actually go during the day? Are you concerned with “after-hours” activity with your vehicles? Need a better way to manage maintenance schedules? This podcast speaks with fleet management consultant Corey Fongemie. He puts business owners in the […]

How to Fix the Biggest Online Marketing Mistake

25 Nov
November 25, 2014

Episode 7 Featured Guest: Sonny Ahuja – Internet Marketing Consultant & Coach (Atlanta, GA) Summary: Too many entrepreneurs in the cleaning and restoration industry struggle with online marketing. Sonny’s approach is simple, methodical, and effective. This interview focuses on the #1 mistake we make with our online marketing efforts. Listen, learn, and be on your way […]

A Personal Touch For Your Sales and Marketing Effort

19 Nov
November 19, 2014

Episode 6 Featured Guest: Victoria Ronan- Marketing Director with Clothes Call (Crofton, MD) Summary: Listen to Victoria as she guides us through the “life of a salesperson” in the cleaning and restoration industry. Her philosophy focuses on building relationships that last. A key to her success is creativity, consistency, and most importantly- adding a personal […]

One Industry Trend That You Need To Keep Up With

12 Nov
November 12, 2014

Episode 5 Featured Guest: Jeff Cross, Executive Editor – Cleanfax (Columbus, OH) Summary: Listen to Jeff Cross as he discusses industry trends and common challenges amongst cleaning and restoration contractors. He is an industry veteran and a wealth of knowledge. Here he shares from his deep industry experience. Jeff is the Executive Editor for Cleanfax […]

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